Delivery time>>7-30 days worldwide,
Processing Time >> Shipped within 48 hours after payment.
Returns >> Fast Money Back, 100% Money Back Guarantee.
Durable & Water-Resistant
Welcome to Aipower. We pride ourselves on our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 45 Day Returns Guarantee. Buy with confidence and enjoy a great shopping experience with Aipower! Please make sure to contact us by email (info@myaipower.com) at first.
45 Day Returns Guarantee
1.Return & Exchange Conditions
Items returned without authorization will not be accepted.
Items must be returned within 45 days after you receive them.
All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
When returning or exchanging items, customers must use a shipping method providing tracking information.
2.Non-returnable items:
Damage/Lost caused by customers are non-refundable.
3.General Return Process
Initiate a return: Please email us at info@myaipower.com with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3-6 business days.
Ship the item back: If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
Refund or exchange: when we receive your return/exchange, we will inspect the item in 1-3 working days and then provide a replacement for an exchange or issue a refund.
4.Return Charge
If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you;
If the return is due to the buyer’s problem (such as: don’t like/want the item, ordered a wrong product/size), the buyer should pay the freight.
No restocking fee to be charged to the consumers for the return of a product.
5.Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment.
If you do not receive a refund within the above time period, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If you’ve done all of this and you still have not received your refund, please contact us at info@myaipower.com.
Please Note: we do not refund our original shipping cost.
12 Months Repair & Replacement Warranty
Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair.
Any free repair needs to be confirmed with the manufacturer via customer service at info@myaipower.com.
Warranty Exemptions and Notes
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.
Email: info@myaipower.com
Tel: +86 18169003073
Address: 1A051, Building 2, Packaging Logistics Area, Huanan Ave. No.1, Pinghu, Longgang Dist., Shenzhen, CHINA (Note: This address is not the return address)
Thanks for shopping with myaipower.com. International shipping might experience delay due to covid-19. to keep track of your order, contact myaipower.com (info@myaipower.com) so we can provide you the order’s tracking number.
Order Processing Time
Shipping Cost & Transit Time
Myaipower.com offers Standard Shipping for worldwide orders.
Country |
Estimated Delivery Time |
Shipping Cost |
Courier |
United States |
7-15 Business Days |
$7.99 |
Standard Shipping |
Free Shipping |
Standard Shipping |
||
European countries |
15-20 Business Days |
$14.90 |
Standard Shipping |
Other Countries |
15-20 Business Days |
$7.99 |
Standard Shipping |
Free Shipping |
Standard Shipping |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email info@myaipower.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
If you have any issues with your order, you can contact us at info@myaipower.com for further assistance. Our dedicated customer support team will contact you as soon as possible.
Phone: +86 18169003073
Email: info@myaipower.com
Address: 1A051, Building 2, Packaging Logistics Area, Huanan Ave. No.1, Pinghu, Longgang Dist., Shenzhen, CHINA